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Email keeps bouncing back - rejected

Anonymous
2023-12-31T11:38:22+00:00

Have added a screenshot of the message I get when trying to send an email to 3 recipients all talk talk customers - not sure if that's relevant. Have tried numerous times to send both yesterday & today, Keeps bouncing back. Any ideas??

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-01-01T14:40:30+00:00

    That looks like a spam filter blocked it content rejected would mean the server's filter didn't like something in the message. The TT992 error code indicates that Microsoft servers are either sending too much spam to talktalk users or the messages are not authenticated.

    Based on some older threads in the talktalk forums at https://community.talktalk.co.uk/t5/Email/bd-p/myemail, it seems like this issue comes and goes.

    -- Diane

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  2. Anonymous
    2023-12-31T15:44:06+00:00

    Hi, I'm Diane and I'm happy to help you today. Your screenshot didn't make it - it sometimes fails when they are added to the first post. What did the bounce message say? Let me know how it goes, I'm here to help you further if needed. -- Diane

    I'll try & copy the screenshot.

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  3. Anonymous
    2023-12-31T14:24:17+00:00

    Hi, I'm Diane and I'm happy to help you today.

    Your screenshot didn't make it - it sometimes fails when they are added to the first post.

    What did the bounce message say?

    Let me know how it goes, I'm here to help you further if needed.

    -- Diane

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