Sending, receiving, and organizing email in Outlook.com
Hello Michelle B,
Thank you for reaching out to the Microsoft Community. My name is Eunice and I am happy to assist you today.
I am sorry you are experiencing this issue. Why are you not able to access your account? Please share details on your account issue. Kindly sign into https://account.microsoft.com and share any error message you receive.
I await 6our response.
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Kind regards Eunice