question

DavidGonzalez-1257 avatar image
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DavidGonzalez-1257 asked VincentZibert-9649 published

Can't access Azure Portal

Recently, I updated security information on my microsoft account. Now, I am blocked 30 days until the information gets updated. I can't access Azure portal, and i won't pay for services that I'm not using. I can't create a support ticket, because, as I said above, I can't access the portal. I need something to cancel my subscription, or at least, shutdown my resources. Thanks.

azure-active-directory
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1 Answer

JamesHamil-MSFT avatar image
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JamesHamil-MSFT answered VincentZibert-9649 published

Hi @DavidGonzalez-1257 , sorry to hear you're having this issue!

Please open a support ticket here: https://aka.ms/AzurePortalHelp

You can submit a support request without accessing the portal. I hope this helps!

If this answer helped you please mark it as "Verified" so other users may reference it.

Thank you,
James

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Thanks for your reply! I will submit a ticket.

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doesn't work anymore. you need access to the portal in order to submit a support ticket...

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