UPDATE PASSWORD

Question

We brought the issue of Microsoft servers issue with Microsoft accounts on email clients such as Blackberry hub + inbox to this forum. Microsoft set to work on it and later informed us that the issue has been resolved. The issue has not been resolved and we still get update password prompts which freezes the account. Is this issue beyond the capacity of Microsoft engineers? They should fix this problem once and for all.

Answer 1

Did you contact outlook.com support? Microsoft needs to know if its still not working following the meltdown earlier this month.

Log into Outlook.com on the web using a PC or Mac.

If you log in from a mobile device, you need to use the desktop site.

Click the ? icon on the Help tab to open the Help menu. Type a question.

Scroll to the end of the research results and click Yes for Still need help?.

How to get support for Outlook.com https://support.office.com/article/f5482a98-616c-4d44-b7c5-8aaaadf5c11a

Answer 2

The UPDATE PASSWORD message is still being received on my phone. With that message you can't send a mail., at least for sometime.

Answer 3

Still didn't work? Contact outlook.com help.

Answer 4

I have 2 steps enabled and I used app password.

Answer 5

Hi, I'm Diane and I'm happy to help you today.

Do you have 2-step verification enabled on your account? If yes, try using an app password. Otherwise, please contact outlook.com support so they can report the problems were not fixed.

How to get support for Outlook.com https://support.office.com/article/f5482a98-616c-4d44-b7c5-8aaaadf5c11a

Let me know how it goes, I'm here to help you further if needed.

-- Diane