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C:Users\<USER>\AppData\Local\Programs\Microsoft Azure Storage Explorer\resources\app\node_modu...\lServicePrincipalCredential.d.ts
An error occurred while trying to rename a file in the destination directory:
MoveFile failed; code 3.
the system cannot find the path specified.
When exactly are you getting this error message? Can you share the screenshot of the error message?
This guide summarizes solutions for issues that are commonly seen in Storage Explorer:
]1
This error occurred while installing an update.
@RakshithaRamachandra-3880 Can you try to install from this link and let me know the status
@Sumarigo-MSFT, I tried installing from the link. Still the same error
@RakshithaRamachandra-3880 For testing purpose can you try with different path location and also try deleting the following files from your home directory (i.e. C:\Users\ContosoUser), and install
.adalcache
.devaccounts
.extaccounts
Make sure that your proxy doesn't block traffic to Azure management or resource endpoints.
Verify the authentication protocol used by your proxy server. Storage Explorer does not currently support NTLM proxies.? If the issue still persist, I would like to work closer on this issue
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I have the same problem, since the last update. I was trying to uninstall the app and install again, but the problem appears during installation.
Are you able to help me?
I tried installing in a different path. It worked without errors.
I'm not allowed to delete the Contoso user as it's a work computer
@RakshithaRamachandra-3880 Firstly, apologies for the delay in responding here and any inconvenience this issue may have caused. I am checking internally on this issue, I will get back to you with concert update
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You need to install other version, look my comment how i could solve that problem.
I had the same problem and I couldn't solve it, I think the problem is the version of Azure Storage Explorer 1.2 for that reason I decided to download other version, I downloaded the v1.19.1 version, this is the link of the version: https://github.com/microsoft/AzureStorageExplorer/releases/tag/V1.19.1
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Thanks @Anderson Steven Mendez Chipatecua ! I installed the previous version and it is now working.
Make sure that the currently logged in user has read/write permission on the path C:Users\<USER>\AppData\Local\Programs\Microsoft Azure Storage Explorer\
'Yes, I do have those permissions. I see the same error when I run the installer as an admin too.
@RakshithaRamachandra-3880 Storage Explorer 1.12.0 is going to be out of support For more information, See here https://learn.microsoft.com/en-us/azure/storage/common/storage-explorer-support-policy-lifecycle.
Also, is this an upgrade or a clean install? If an upgrade, can they try to uninstall the old version first then try to install again.
Check out this similar issue and the potential cause of the problem: https://github.com/microsoft/AzureStorageExplorer/issues/4653#issuecomment-878797573
Can you let us know what happens when you click “skip”? https://github.com/microsoft/AzureStorageExplorer/issues/4666
We also had a similar issue opened on GitHub last week: https://github.com/microsoft/AzureStorageExplorer/issues/4653
Kindly let us know if you still have more questions on this. I wish to engage with you offline for a closer look and provide a quick and specialized assistance, please send an email with subject line “Attn:subm” to AzCommunity[at]Microsoft[dot]com referencing this thread and the Azure subscription ID, I will follow-up with you. Once again, apologies for any inconvenience with this issue.
Thanks for your patience and co-operation.
Kindly let us know if the above helps or you need further assistance on this issue.
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