SharePoint document saving issue

Question

SharePoint document saving issue

Alex Mathew 6

Hello,

We have a document stored in SharePoint online document library with only one field "Title" also not required field. If we open the document in online then we are able to edit and document auto saves without any issue. But, when we open the document in desktop app then a message appearing saying "Required Properties: To save to the server, correct the invalid or missing required properties", even though there are no required field still we supply the values to save the document but it just doesn't save the document instead keep displaying the message with "Retry save". May I know the reason why it is doing that. Appreciate your help!

Thanks,
Alex

Answer 1

JoyZ 17,931

@Alex Mathew ,

When we open the document in desktop app, click File> Info to check if there is any required property with asterisk.

If so, please fill in the property then compare the result.

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Alex Mathew 6 Reputation points

2021-07-07T16:56:31.297+00:00

Hi Julie,

I have tried that. It basically showing red color on one of the property but already contains a value but shows "invalid". It is a plain text field not sure how this property added but I can't modify or delete or anything. It is grayed out. Any help would be appreciated. Thanks
JoyZ 17,931 Reputation points

2021-07-08T08:48:55.507+00:00
@Alex Mathew ,

Try to use the Document Inspector to resolve this. It is used to remove unwanted information:

Here's how:

Click the File button, then click Info.

Click Check for Issues, then click Inspect Document.

In the Document Inspector window, tick the check box for all the options, and then click Inspect.

Once done, it will show the inspection results.

Any found data will include a Remove All button. Click Remove All, and then click Close.

Simialr issue:

https://answers.microsoft.com/en-us/msoffice/forum/all/required-properties-preventing-save/c9a27e35-6d3c-438f-b911-876f37a1e593
JoyZ 17,931 Reputation points

2021-07-12T01:15:59.573+00:00

@Alex Mathew ,

Is there any progress on this issue?

Please feel free to reply.

SharePoint document saving issue

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