Why has so much functionality been removed from the New MS Outlook for Mac?

Question

I cannot understand why so much functionality has been removed from the so-called 'new' MS Outlook for Mac - it's a disaster!

In Legacy version, I can easily search ALL Outlook items and actually find the things I'm looking for - this seemingly isn't possible with the 'new' version.

In Legacy version, I can right-click an email and remove an attachment - in the 'new' version, this is no longer available.

In Legacy version, I can drag and drop an email to a folder - in the 'new' version, this instead copies the mail item to the folder.

What were the developers thinking here??? Did you actually check with the users what they find useful? Or just decide to change stuff without any consultation???

The 'new' version is an absolute disaster, draining my productivity, and I will NOT be using it until it's designed for actual users in a useful way.

Answer 1

Dear Angela G.M.

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

Based on your description, I understand you concern with much functionality been removed from the New Outlook for Mac. I do apologize for the inconvenience.

The features as you mentioned, it seems still feasible in new Outlook for Mac. To narrow down your issue, could you please allow me to collect more details?

1. May I know whether you have the same issue in Outlook on the web Outlook office.com?
2. You may try to create a new profile and check if the issue still persists in Outlook for Mac, refer to Manage profiles or identities in Outlook for Mac - Microsoft Support
3. May I confirm that you get this situation after trying to rollback your update? Please turn off the automatic update of Office for Mac temporarily, then uninstall Office for Mac, and install the previous version Update history for Office for Mac - Office release notes | Microsoft Learn to check if it will make any difference.
4. May I know what version of Outlook for Mac you are using What version of Outlook do I have? - Microsoft Support ?

I look forward to your response. Apologize again and thank you.

Thanks for your precious time and your understanding would be highly appreciated. Have a nice day!

Best regards,

Allen | Community Moderator

Answer 2

Dear  Good day.Thank for posting in the community.We've received your query and you can expect to receive response from one of our community moderator accordingly.At this point, we appreciate your patience and cooperation. Thank you.Sincerely,Community moderator