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Automatic replies while using dark mode appear blank to other users

Anonymous
2024-01-29T21:53:35+00:00

I recently set up an automatic reply, but when others received my automatic reply, they couldn't see any body copy. It turns out it was because the font was white. I switched to light mode and reset my reply, which seemed to work (text turned back to black to other people). This has never been an issue before. There are no format settings for automatic replies so there's no way to avoid this unless I use light mode while setting up.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-01-30T00:13:33+00:00

    Dear Zoe_vf

    Thanks for choosing Microsoft Community.

    Based on your description, I know your requirement. So sorry to bring you inconvenience. I am willing to help you, since your issue is related to outlook for mac and for that we have special expert team who have special expertise in it and have enough test environment and fixing tools to help you. So to better help you, I sincerely suggest you get in-app support in outlook.You can have a try according to in-app support. The engineers there who are responsible for issues related outlook for mac will provide you further help. Believe the engineers there will help you solve the problem. Your understanding is highly appreciated.

    Thanks for your precious time, Have a nice day.

    Best Regards,

    Katherine

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