Email return

Question

Hi wondering if you could help please.

Frequently I need to forward advertisements from my inbox from a supplier to a member of the business.

Anyone who has a bigpond address, the email comes straight back to me with this message:

Message not delivered There was a problem delivering your message to .............................. See the technical details below, or try resending in a few minutes. The response from the remote server was: 558 5.7.1 Message content rejected due to suspected spam. IB703 i{883eacb0-ed3c-4f2e-b9f3-9ba9f1f5972f} .

I have tried sending it from another email address but it makes no difference.

How can I overcome my problem?.

Thanks.

BG

Answer 1

Dear Waikerie Traders,

Thank you for your reply.

If anything needed from our side, please feel free to get back to us.

At the same time, we invite you to vote our reply so others may find it easier.

Regards,

Microsoft Community

Answer 2

Thank you Eleni Constantinou for your support and the information.

Will do. :)

Answer 3

Dear Waikerie Traders,

Welcome to Microsoft Community, we are glad to assist you here.

Based on your description, we understand you have encountered email bounced issue when email send to specific recipients.

As we tested and searched from our side, there's plenty of talk on forums about similar problems and it seems this is BigPond side action thus, we suggest you ask your recipient to report this situation to Bigpond.

If there is any action needed from our side, please feel free to get back to us.

At this point, you co-operation and understanding is highly appreciated.

Regards,

Microsoft Community

Answer 4

Dear Waikerie Traders.

Thank you for posting to Microsoft Community. We are happy to assist you.

We are looking into your situation, we will update the thread shortly.

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Microsoft Community Moderator