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How do I register for Microsoft Authenticator?

Anonymous
2023-12-11T01:07:30+00:00

I am trying to access my private Outlook profile.

It asks me to enter my Microsoft Authenticator code. But I am not registered for Microsoft Authenticator.

So, on my iPhone, I tried to add my Outlook email to Microsoft Authenticator, it then asks me for my Microsoft Authenticator code (!), or to use a verification code from my mobile app (what is this?). I tried other options, but I never get the text code and I cant log into my profile to check my cell ph number.

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2023-12-11T02:10:26+00:00

    Hello PeterMcDevitt,

    I'm Shalom and I'd happily help you with your question. In this forum, we are Microsoft consumers just like yourself.

    Registering for Microsoft Authenticator involves a few steps. Since you're having trouble accessing your Outlook profile, here's a general guide on how to set up Microsoft Authenticator:

    Step 1: Download Microsoft Authenticator

    • Go to the App Store on your iPhone.
    • Search for "Microsoft Authenticator" and download the app.

    Step 2: Add Your Outlook Account to Microsoft Authenticator

    • Open the Microsoft Authenticator app on your iPhone.
    • Tap on the "+" icon to add a new account.
    • Choose "Work or school account" depending on your Outlook account type.
    • If prompted, scan the QR code displayed on your computer screen using your iPhone camera.
    • Alternatively, you can manually enter your Outlook email address and follow the on-screen instructions.

    Step 3: Set Up Authentication

    • After adding your account, you may be prompted to choose a verification method. Select the one that suits you best (notification, one-time code, or phone call).
    • Follow the on-screen instructions to complete the setup.

    Step 4: Logging In to Outlook with Microsoft Authenticator

    • When prompted for a code on the Outlook login screen, open the Microsoft Authenticator app on your iPhone.
    • Tap on the account you added.
    • You will see a code; enter this code on the Outlook login screen.
    • If you're not receiving the verification code, check your internet connection and ensure that notifications are enabled for the Microsoft Authenticator app.
    • If you still can't receive the code, try using an alternative verification method (one-time code or phone call) during the setup process.

    Best Regards, Shalom

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