Error while submitting application request in the Microsoft Application Network portal.

Question

We are trying to submit our application request in the Microsoft Application Network portal but we are getting this error:

That didn't work
We're sorry, but ******@hifives.in can't be found in the microsoft.sharepoint.com directory. Please try again later, while we try to automatically fix this for you.
Here are a few ideas:

Click here to sign in with a different account to this site.
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If that doesn't help, contact your support team and include these technical details:
Correlation ID: 2cdad89f-b0d2-0000-d94c-78cd76a38499
Date and Time: 7/6/2021 3:56:06 AM
URL: https://microsoft.sharepoint.com/teams/apponboarding/Apps
User: ******@hifives.in
Issue Type: User not in directory.

Answer 1

Hello @Sagar Chaudhuri

Thanks for your question.

You're likely to receive this error "That didn't work" when you are using the portal for the first time.

You will need to send an email to SaaSApplicationIntegrations@abdou .microsoft.com (Azure AD SSO Integration Team) stating that you'd like to use '******@hifives.in' for submitting application request.

The team will then add the account in the Microsoft Application Network portal.

You could refer this article for more information.