How to remove automatic sorting folders for Inbox

Question

How do I delete sorting folders that automatically showed up and now sort incoming messages? I cannot delete them or find a way to stop them from sorting messages I want to view in my Inbox. These folders are labeled: OwaFV15.1AllFocused.... and OwaFV15.1AllOther.. These are not folders I created nor do I want them. Thanks for your help!

Answer 1

Hello JB_86_09

Good day. Thank for posting in the community.

We've received your query and you can expect to receive response from one of our community moderator accordingly.

At this point, we appreciate your patience and cooperation. Thank you.

Sincerely,

Community moderator

Answer 2

Hello JB_86_09,

Thank you for posting this case in Microsoft Community!

Based on your description: How to remove automatic sorting folders for Inbox. I would like to cooperate with you working on this case. To clarify this case, are you using Outlook on the web? Where are these folders are labeled: OwaFV15.1AllFocused.... and OwaFV15.1AllOther.. ? If showing under your Inbox or showing above message line as following capture?

For my suggestion, you may go to View>View Settings and please check if Sort messages into Focused and Otheroptions enabled, you can disable it and select Don‘t sort my messages options enabled.

As reference, you may check this Microsoft article which help you to sort folders or messages for Inbox in Outlook on the web.

Focused Inbox for Outlook

Organize your inbox in Outlook on the web

Hope the above workaround would be helpful. Please provide more useful information as well as captures for further assistance and feel free to let me know, I will keep assisting you.

Your understanding and patience will be appreciated.

Thank you!