Creating Rules with Sound Elements on New Microsoft Outlook Windows Application

Question

Rules that I had set up which were client only on the previous version of Outlook (note: not NEW OUTLOOK) are no longer available on New Outlook, nor is there any way to recreate them as the options simply do not exist.

I am aware of the difference between Client Rules and Server Rules, and have found there is NO METHOD to recreate these prior Client Rules despite accessing Windows Outlook specifically as the installed application on my computer. Can this please be investigated and the Client Rules options be reinstated to the New Outlook program? As it stands this situation is unacceptable, as there is now no longer any way to trigger a notification or sound when emails are being moved via rules.

Answer 1

This would not "make the new outlook even better" this would bring the new outlook up to the standards of the old outlook.

Your reply is a non-answer.

Answer 2

Hello Ethan Baulch,

Thank you for posting to the Microsoft Community. We are happy to assist you.

Thank you so much for bringing this to our attention, Your suggestion is very helpful, and I believe it could make the use of new Outlook even better. We will surely raise your concerns with our Product Development Team and hopefully, this can be included in future updates.

In the meantime, we sincerely recommend you post your concern as an idea to our Outlook in-app feedback site Contact support and provide feedback within the new Outlook for Windows - Microsoft Support

Our Product Development Team is committed to enhancing the customer experience by continually examining suggestions to include in the design and development of future product upgrades based on your suggestions. Hopefully, your suggestion will help many users in the future.

Thank you for your time and understanding. For other questions, feel free to add your post to the Microsoft Community team.

Stay safe and healthy. Have a good day!

Sincerely,

Simbarashe | Microsoft Community Moderator

Answer 3

Hi Ethan Baulch,

I understand your frustration, please note new Outlook is still in production as you can see when you check its version and more features are still being added to it the product team is also taking feedback from the users for improvements and ideas.

Thank you for your cooperation and understanding. Please do not hesitate to post your queries in Microsoft Community and we will always do our best to assist you!

Sincerely,

Simbarashe | Microsoft Community Moderator