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Junk Rules containing key words

Anonymous
2023-10-29T21:36:20+00:00

Hi,

I setup junk rules based on the sender's address containing specific words to automatically delete the message. However, this does not seem to be functioning. Emails with the same specific words are still appearing in my junk mail.

I generated a report but the reports don't appear to contain the rules that I've setup.

Am I missing a step somewhere?

Thanks.

Paul

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2023-10-29T22:11:10+00:00

    Hello PaulYeo_RA

    Hi, I'm Karl and will be happy to help you today.

    Rules do not apply to items delivered to the Junk folder. The Outlook.com Junk filter runs ahead of any Inbox rules.

    If you have any questions, don't hesitate to ask, we're here to help you further if needed.

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