Email signature formatting wont copy over into the new Outlook

Question

So we have a company email signature designed in a Word document. In the old Outlook we just copy and pasted the signature from Word into the new signature box by right clicking, and Pasting with "keep source formatting". It always worked.

However, our employees have switched to the new outlook, but you cant paste using the keep source formatting option, so the design is completely lost. You only have the option to Paste or Paste plain text. Neither copy over the design.

I tried to go around it by going into the word document advanced settings and changing the "Pasting between documents when style definition conflict" to "keep source formatting" but that didn't do anything.

I switched back to the old Outlook, set it up, then switch back to the new one and it worked for me. However that didn't work for some employees. The images were all lost.

Anyone know how to fix this?

Answer 1

These instruction do not work in the new version of Microsoft Outlook, Version 1.2024.417.100.

You will have to "Go to classic Outlook", create the signature, the toggle to New Outlook.

The new Outlook was released over 6 months ago and Microsoft still hasn't fixed this. This is so frustrating.

Answer 2

For those visiting this with the same problem - it's October and this still has not been corrected.

Formatting and all attempts to correct explode upon copying ANYTHING into the email signature.

This is one of the world's most commonly used business email services... yet for the last 6 months nothing to say about the fact that users cannot properly set up an email signature.

Answer 3

We are suffering from the same issues on the Outlook web version . even all templates from the template gallery provided by this link https://create.microsoft.com/en-us/templates/email-signatures do not work properly!!!!!

does Microsoft have any plans to fix it?

Answer 4

This doesn't work. When I paste anything in the email signature compose and reply window in Outlook online it strips all formatting. I tried customizing an email signature manually and then copy and paste in a new signature window and it still removes the formatting from previous.

I tried copying from Word and HTML created email signature from a browser still with no luck. The current Compose and reply email signature is behaving like Notepad.

How is a company supposed to create an email signature template and have hundreds of users customize and apply?

Same issues -- all of them. We found a way to make them show up correctly in the New Outlook, but it's not feasible for having a bunch of employees do. Here's what we found, in case it helps someone find a feasible solution...

NON-FEASIBLE COMPANY-WIDE SOLUTION:

1. Email the signature to yourself.
2. Open that new email and click reply (so it's now in draft form).
3. Copy it from there.
4. Paste it into the New Outlook signature editor.

This slightly messed with my formatting--my image size, I think--but it looks 97% like how I intended. Next issue: I didn't see a way to save the signature and assign it to new emails and email replies at the same time, like in the old outlook. It seems to force me to save, then re-poen the signature editor, then it shows up in the signature list and I can assign it.

Hope this helps someone come up with a real solution--for all of us!

Answer 5

Hi, thank you for the quick response!

So I copied the code into the new signature box, but it just stays as code. It doesn't turn into the signature after saving or sending an email.

What now?

Regards,

Bethany