Regarding APTOS and Quicksteps - HELP!!!

Question

Regarding APTOS and Quicksteps.

I desperately need an answer to stop having outlook pick APTOS as the font to use when I invoke Quicksteps. I'm feeling paralyzed by this! All font settings in Outlook (FILE>>Options>>Mail>>Stationery) are set to Calibri. All font settings in Word are also set to Calibri.

Yet APTOS still rears its ugly head as the font used to format my text when I invoke Quicksteps - and I need to spend time reformatting text that I'd already had set to a format prior to this APTOS shenanigans.

Help???

Answer 1

Dear Frederick Kern,

Thank you for reaching out to Microsoft Community. I'm sorry to hear that you're experiencing this issue with Outlook.

Thank you for reaching out to Microsoft Community. I apologize for any inconvenience you’ve experienced with Outlook.

I understand that you’ve already adjusted the font settings in Outlook (FILE >> Options >> Mail >> Stationery) to use Calibri, but you’re still encountering occasional font discrepancies. You’d like to change the font used by Quick Steps, follow these steps within Outlook:

1. Open a New Email.
2. Navigate to “Format Text”.
3. Access “Change Styles”.
4. Select “Fonts”.
5. Choose “Calibri” as the desired font.
6. Right click on “Calibri” and select "Add the gallery to the Quick Access Toolbar".

This should change the font used by the Quick Step to the one that you selected.

Additionally, we can set the default font to Calibri using PowerShell. Please follow these steps:

Connect to Exchange Online PowerShell:

• Contact with IT administrator and log in with admin-level credentials. If you are not sure who is admin, you may check this Microsoft article: How do I find my Microsoft 365 admin? - Microsoft Support)
• Open PowerShell and run the following command Connect-ExchangeOnline

Reference: Connect to Exchange Online PowerShell | Microsoft Learn

Set the Default Font: Run the following command to set the default font for all mailboxes:

Get-Mailbox -ResultSize unlimited | Set-MailboxMessageConfiguration -DefaultFontName "Calibri" -DefaultFontSize "11"

Verify the Font Settings: To ensure that the font configuration is working correctly, run the following command:

Get-Mailbox <email address> | Get-MailboxMessageConfiguration | Select Name, DefaultFontName, DefaultFontSize

We trust that following these steps may help resolve the issue. If you continue to experience difficulties after implementing these recommendations, please share me more details to clarify this case, are you using New Outlook for Windows or Classic Outlook for Windows？Please kindly provide us your Outlook version with product details by going to New Outlook > Settings > General > About Outlook or Classic Outlook > File > Office Account and share that entire page screenshot with hide personal information. What version of Outlook do I have?

Thank you in advance for your understanding. Your patience and cooperation will be greatly appreciated. Wishing you all the best! 

Sincerely   

Feroz Mahmud | Microsoft Community Moderator