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How do I fix this problem - see error message below

Anonymous
2023-09-29T07:30:10+00:00

I'm trying to add a ***@me.com email account using an app specific password. I get the error message "Outlook couldn't create the Outlook data file. Make sure the disk your saving to isn't full or write protected and that the file isn't being used." How can I fix this?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-09-29T08:43:46+00:00

    Hey there, my name is Ajibola and I'm excited to help you out today!

    To access your email account in Outlook, follow these steps:

    1. Open Outlook.
    2. Click on the "File" tab.
    3. Select "Account Settings" and then "Manage Profiles". Avoid using the "Add Account" option.
    4. If prompted to allow the app to make changes, select "Yes".
    5. A new dialogue box will appear. Close Outlook.
    6. In the dialogue box, choose "Email Accounts".
    7. Follow the standard process of adding an account, providing all the necessary information for your account.

    Note: You might need to translate the page content in the link shared below.

    For further reference, you can also find similar issues and solutions in the link provided: From <https://answers.microsoft.com/en-us/outlook_com/forum/all/cannot-add-gmail-account-to-outlook-anymore/0fe79190-5556-4137-888a-1438fa6f9fe3>

    If you have any further questions or need additional assistance, please feel free to ask. I'm here to help!

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Kind regards

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