Hello. I have some questions about the Office 2019 Home and Student that I purchased yesterday.
1) In my files it is saved as "Office 2016" and not as "Office 2019"
C:\Program Files\Microsoft Office\Office16
2) So to check the product's information and status, I type "Office16" in the command window. But the result from the commands the first time show "No installed product key detected" and the second time "LICENCE DESCRIPTION: Office 19, RETAIL(Grace) channel"
"LICENCE STATUS: ---OOB_GRACE---"
"REMAINING GRACE: 4 days (6609 minute(s) before expiring)"
So,
- why office 2019 is saved as Office 2016. Is there any problem and how can it be resolved?
- What is remaining grace?
- what is OOB_GRACE? Shouldn't it be ---LICENCED---? How can I fix all these problems?
- Why the command window can't find my product?
***NOTE!!! ---> I have access to all my 4 programs (word, excel, powerpoint, onenote)