PST size

Question

Hello,

When I check the size of my PST is much bigger than what is shown on “properties” of the same file in Microsoft outlook.

The difference is more than 3G and there are many emails which apparently disappeared (or cannot be read?).

Thanks

Kind regards

NB

Answer 1

Hello,

I am using just my outlook on the company email address. Really I wonder what happened to those emails...

Answer 2

Hello Kerry, thanks so much for your support.

Your answers are well noted, I have checked in other folders and tried to repair the PST but still no success, emails seems gone while I have not moved them nor deleted, they are simply gone from night to morning.

Any idea if any further check can be done?

Thanks

Kind regards.

Nicolo

Answer 3

Dear BOVO Nicolo

Good day! Thank you for posting in the Microsoft Community. We are happy to help you!

First of all, we apologize for the inconvenience and inconvenience caused to your work! Based on your description, I have carefully read your question,the size of a PST file can sometimes be different from what is shown in the properties of the file in Outlook. This is because the properties only show the size of the file itself, while the actual size of the PST file can be larger due to the way Outlook stores data.

Regarding the missing emails, it is possible that they have been archived or moved to a different folder. You can try searching for them using the search function in Outlook or checking other folders to see if they have been moved. For your reference How to search in Outlook - Microsoft Support

If you are still unable to locate the missing emails, you can try repairing your PST fileand then check result. This method can help fix any errors or corruption in the PST file that may be causing the missing emails.

Meanwhile, if you still need further hellp or I misunderstood your meaning, please kindly correct me and give me more details so that I can do more research and tests, thanks.

Thank you in advance for your understanding. Your patience and cooperation will be greatly appreciated. I hope all the best!

Sincerely

Kerry Chen | Microsoft Community Moderator

Answer 4

Are you actually using a pop mail account?

What location are you seeing these data files?