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cannot log in

Anonymous
2024-05-09T18:42:55+00:00

Hi, I am using outlook umich medicine. I logged in from my own laptop and mistakenly logged in from my working laptop. I closed the tap from my own laptop and waited for one day. However, I still could not log in my outlook from bother of my laptop. Could you help me to solve this issue? Thank you so much!

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2024-05-10T04:08:59+00:00

    Dear Ruoer Bei

    Welcome to Microsoft Community.

    I see that you are now unable to log into your account. If possible, can I ask you a few questions?

    1. Is the account you are using a Microsoft account or a third-party account?
    2. Is your account a personal account or a school or company account?
    3. Have you tried to log in through the Microsoft official website? Is there an error message when you cannot log in?

    Here you need to provide a message or error screenshot and feedback to us, and we will follow up after receiving it.

    Feel free to post back if you need further assistance.  

    Best Regards, 

    Chris.S-MSFT | Microsoft Community Support Specialist

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