Email error

Question

When I tried emailing someone through Microsoft outlook, it said "A communication failure occurred during the delivery of this message. Please try to resend the message later. If the problem continuers, contact your email admin." I was wondering if I could get some help with this issue. Please and thank you.

Answer 1

Do you have the same problem sending emails to other users?

Based on the error message, it's usually a problem with the receiving server. Here are some possible causes and solutions for this error:

• The recipient address is invalid or misspelled. Make sure that you entered the correct email address, and then try to resend the message.
• The recipient's mailbox is full or unavailable. This could be because they exceeded their storage quota, the account was inactive, or the server was down.
• Spam filtering, security policies, or other reasons. Please contact the recipient to add you to the Safe Senders List, and then resend the message to test whether the problem persists.

Answer 2

Is that the entire error message? If not, would you please post the entire message, the devil likes to hide in the details. Thanks!

Answer 3

I’m not sure if the recipients outlook account works properly because I also tried sending an email through a separate Gmail account to that specific email and it still didn’t work.

Answer 4

To be exact, the entire message said: DS2PEPF0000343D.mail.protection.outlook.com rejected your message to the following email addresses:

@outlook.com (@outlook.com)
A communication failure occurred during the delivery of this message. Please try to resend the message later. If the problem continues, contact your email admin.

DS2PEPF0000343D.mail.protection.outlook.com gave this error:Requested action not taken: mailbox unavailable (S2017062302)