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All of the help articles that I've seen so far describe settings that I do not see. I don't see an option to view all settings, and I don't see a junk mail tab or section.
Using Outlook for Android in business environments for email and scheduling
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As NewbieOfDoom stated, they do not have a computer, so desktop applications are NOT an option. I am experiencing this issue too and cannot receive Nintendo company emails because of this incompetent email service.
I also tried mobile browser with desktop checked. I do not see junk mail option to select. I attached a screenshot.
Using the outlook android app, I do not see a settings gear icon in the bottom right corner. I see a settings gear icon in the lower left corner when I expand the home menu. When I select it, I don't see any account settings or junk mail settings.
Hi NewbieOfDoom
Greetings!
Thank you for posting in Microsoft Community. We are happy to help.
Here are the steps on how to access the blocked senders list and safe senders list on the Outlook web app and Android app:
Outlook Web App:
Sign in to your Outlook account on the web.
In the top left corner, click on the Settings gear icon.
Under Options, select Mail.
In the left pane, select Junk email.
Under Blocked senders, enter the email address or domain you want to block and click Add to list.
To add a mailing list to your safe senders, enter the mailing list under Safe mailing lists and click Add.
Select Save.
Outlook Android App:
Open the Outlook Android app.
In the bottom right corner, tap on the Settings gear icon.
Under Account settings, select the account you want to manage.
Tap on Junk mail.
Under Blocked senders, enter the email address or domain you want to block and tap Add.
To add an email address to your safe senders list, enter the email address under Safe senders and tap Add.
Tap on the Back arrow to save your changes.
On your phone browser, check the Desktop site to be able to view in desktop mode.
Hope this helps! Kind regards. Adedayo
Hi NewBieOfDoom Greetings
Kindly download outlook desktop application for easy accessibility and follow the above steps.
-Adedayo