Hello Arniel Benoman,
I'm sorry to know that you're having trouble logging into your Outlook account. To better understand and narrow down the matter, please provide more information so that we can work together to address it effectively.
- Could you please confirm whether you are using a Microsoft 365 business account or a personal account (such as outlook.com or hotmail.com)?
- If you have a Microsoft 365 business account, what type of license are you currently using?
- Please share the version of your Outlook and a screenshot similar to the one attached below. What version of Outlook do I have? - Microsoft Support.
- Please share a screenshot similar to the one attached below.
- Please share a screen shot of the error that you have encountered.
Looking forward to your response. I will continue to assist you based on the information you provide. Your understanding and cooperation are highly appreciated.