continue- how to make contacts folder default

Question

Your earlier answers has not helped me. I have send you new reply- could you see and answer (see below the link to our earlier correspondence) ?

Rolandas

https://answers.microsoft.com/en-us/outlook_com/forum/all/new-contacts-in-outlook-icloud-folder/a7125513-7c42-460b-9e96-cc88e6e0c586?LastReply=true#LastReply

Answer 1

Hi Rolandas2012

Close your outlook application reopen it, then try to add a contact again. If the problem persist, it could be a delay in the synchronization, kindly wait for some hours otherwise let me know so I can forward your case.

Best regards -Adedayo

Answer 2

Hi,

you have not answered to my question. I have made default folder in address book - it is ok. BUT:

when I add new contact into Address Book (by pressing right button of the mouse and selecting Add to Outlook contacts) the new contact is created not in new contacts folder (which is default) but in the system folder (old folder) named Contacts- Personal Folders.

See attached screen print of the mentioned operations.

Question: what to change in the system in order all new contacts goes to new contacts folder ( named Contacts Icloud)?

see in my previous message the screen prints

Regards Rolandas

Answer 3

Hi Rolandas2012 Greetings!

Please check this link for further guide. https://support.microsoft.com/en-au/office/change-default-address-book-53b3ce7a-9d35-4e27-9e37-57979778fe5b

https://support.redtailtechnology.com/s/article/Outlook-Changing-Default-Address-Book#:~:text=On%20the%20Home%20tab%2C%20in,to%20access%20first%20by%20default.

Answer 4

Hi,
First of all your instruction was not right because there no such an icons as you described (maybe you look at wrong outlook version - my version is Microsoft office Home and business 2016. But I have made my new Contacts folder as default, and when I look for a contact it first opens in new folder - it works. But still when I add new contact into Address Book (by pressing right button of the mouse and selecting Add to Outlook contacts) the new contact is created not in new contacts folder (which is default) but in the system folder (old folder) named Contacts- Personal Folders.

See attached screen print of the mentioned operations.

Question: what to change in the system in order all new contacts goes to new contacts folder ( named Contacts Icloud)?

Answer 5

Hi Rolandas2012 Greetings! Thank you for posting in Microsoft Community. We are happy to help.

The method for making a contacts folder the default depends on the email client you are using. Here are instructions for outlook email clients:

Outlook

Open Outlook and click on the People tab. In the Navigation Pane, click on the Contacts folder that you want to make the default. Click on the File tab and then select Options. In the Outlook Options dialog box, click on Contact. In the When opening the Address Book, show this address list first section, select the name of the contacts folder that you want to make the default. Click OK to save your changes. Check this thread for further guidance https://support.microsoft.com/en-au/office/change-default-address-book-53b3ce7a-9d35-4e27-9e37-57979778fe5b

https://support.microsoft.com/en-au/office/change-the-default-address-book-84c7be39-282a-4096-aeb8-89a2661a5162

Please kindly let me know if the possible solutions provided helps and if you need any other assistance, I will be more than happy to help further.

Please, remember to give back to the community. Help the next person with this problem by rating how this conversation was helpful. Kind Regards -Adedayo