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Office 365 SSL Certificate Validation Failed

Anonymous
2024-07-11T16:37:10+00:00

Hello,

I am experiencing an issue with my Office 365 email related to SSL certificate validation. The Microsoft Support and Recovery Assistant provided the following error message:

Office 365 SSL Cert Validation Failed

"We've detected the Office 365 SSL certificate is not trusted on your device. Please contact your administrator for further assistance."

Here are some things your Office 365 admin can do:

  1. Sometimes proxy servers change SSL certificates in such a way that the certificate is no longer trusted.
  2. The revocation status cannot be determined.
  3. A certificate in the certificate path has expired.

The issue is that my outlook says that is disconnected, I thought it was the modern authentication, because I had the same issue with other computer. But now the SaRa says is something with the SSL.

I got this on the Logs.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-07-11T18:02:17+00:00

    Hi Roland,

    Thank you for connecting with us in Microsoft community.

    I was consulting your case with my team members, and I would like to share more specific information and direction with you.

    According to your provided information and error, initially I have found one official document which is discussing several points for SSL certificate Certificate warning from AD FS when sign in to Microsoft 365, Azure, or Intune - Microsoft 365 | Microsoft Learn, initially You may take a look if your certain part of scenario is connected with this official document.

    ==============================================================================

    Furthermore, if your concern is not matched with above provided information, according to your provided description, seems like your concern associated is also with AAD (Azure Active Directory) environment, and actually, Microsoft has separate community channel resources where our related most valuable professional and community members can provide possible information for certain different support scope resources platform, so would you mind to contacting and placing your concern on our dedicated separate Microsoft Q&A community channel?

    Actually, this community does not focus the SSL certificate or AAD environment related concern, but this community is mainly focusing pure Microsoft 365 exchange online license and email flow related scenario.

    However, there is an another specific channel for your mentioned concern where you may get some possible information for certain specific resources and platform from our related community members.

    I would really appreciate your precious time. Thank you again for your kind cooperation.

    Have a good day.

    Sincerely
    Vaidya Darpan

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