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WSUS on server 2019 - agents not communicating

iconoclast88 61 Reputation points
2021-07-07T20:45:43.39+00:00

WSUS on server 2019 - agents not communicating

Endpoints seem to be having a hard time communicating with WSUS 2019. We ran a solarwinds WSUS checkup tool and it said the windows update agent needs updated.
However, we have automatic updates disabled.
I do not see a downloadable installer of the current update agent.

Where can I get this? the whole point is to NOT turn on Automatic Updates.

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. Adam J. Marshall 9,121 Reputation points MVP
    2021-07-07T21:41:38.897+00:00

    Follow the guide here - https://www.ajtek.ca/wsus/client-machines-not-reporting-to-wsus-properly/

    Automatic Updates are fine to be on if you're using WSUS - WSUS is the 'control' factor. If you don't approve the updates, the clients never see the updates as even possible.

    See my 8 part blogs series on How to Setup, Manage, and Maintain WSUS:
    https://www.ajtek.ca/wsus/how-to-setup-manage-and-maintain-wsus-part-1-choosing-your-server-os/

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  2. Adam J. Marshall 9,121 Reputation points MVP
    2021-07-07T21:42:17.297+00:00
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  3. Miles 1,256 Reputation points
    2021-07-08T02:05:02.3+00:00

    Hi

    About updating windows update agent ,we could use Background Intelligent Transfer Service (BITS), which is the service used by WSUS to download updates from Microsoft Update to the main WSUS server, and from WSUS servers to their clients.
    However , Some download issues may be caused by problems with BITS on the server or client computers. When you troubleshoot download problems, you should ensure that BITS is running properly on all affected computers.

    For more specific information, we could refer to this link.
    https://learn.microsoft.com/en-us/troubleshoot/mem/configmgr/troubleshoot-issues-with-wsus-client-agents

    Best Regards

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