Azure AD Cloud Connect CannotMatchByMatchingProperties

Allan Ruiz 1

I'm trying to sync one user and results in skipped:

user 'xxx@X ' will be skipped. The reason is invalid expression mapping is specificed for matching properties and the provisioning service failed to transform the source entry data to target entry data. Learn more about writing expression, please reference: https://learn.microsoft.com/en-us/azure/active-directory/app-provisioning/functions-for-customizing-application-data

SkipReason

CannotMatchByMatchingProperties

Matching attribute expression

onPremisesObjectIdentifier = objectGUID

ReportableIdentifier

xxx@X

The user already exist on Azure AD and on-premises, UPN match already. Any idea why I'm unable to sync this particular object?

VipulSparsh-MSFT 16,231 Reputation points Microsoft Employee

2021-07-08T12:10:49.663+00:00

@Allan Ruiz How big is the user group that you are syncing, and also confirm if you are on the latest version of provisioning agent. Older version had this issue where they throw this message when the batch size was larger than 1500. As per your confirmation, we can suggest further.
Allan Ruiz 1 Reputation point

2021-07-09T16:22:33.583+00:00

Hi @VipulSparsh-MSFT We're syncing just a few ou with max 30 users.

The only way to view the agent version is directly in the agent, I guess? The install is justo two weeks old. For updating the agent I need to donwload the client again and try to reinstall?
VipulSparsh-MSFT 16,231 Reputation points Microsoft Employee

2021-07-12T06:52:15+00:00

@Allan Ruiz You can check the agent version in agent and in the program uninstall action place, if you think that this is the latest one, opening a support case would be better idea to further investigate.
Allan Ruiz 1 Reputation point

2021-07-13T21:17:23.35+00:00

Already open a ticket, so far totally useless.