Dear Assistant6,
Good day! Thank you for posting to Microsoft Community.
I do understand your query here but outlook doesn't have a built-in adding notes directly to emails feature at the moment. However, there are a few workarounds and alternative methods you can use to keep track of action items and add notes to your emails:
- Use OneNote: OneNote integrates well with Outlook and allows you to add detailed notes to your emails. You can send an email to OneNote by clicking on the "Send to OneNote" in the app section. To do this, open the email in your reading pane -->click on apps -->Select Send to OneNote. This will create a new page in OneNote with the email content, where you can add your notes and action items.
- Use Categories: You can use categories in the new Outlook to organize and leave note in your emails. Assign a category to an email to mark emails that require follow-up or action. To do this, right click on the email you want to add notes --> Select Categories -->New categories --> Write your note as the name of the categories -->Select color -->Save.
As a result, you can hover over on the email category will display the note you have added to your email. You can refer to the screenshot below:
Note: When you are adding your note to the categories, kindly avoid using special characters.
Therefore, once you have done your task or apply your action on the email, you can right click on the email -->Categories -->clear all categories. This will help you to remove the assigned category.
I look forward to your update. Please feel free to let me know how it goes or if I got you wrong, please let me know so I can provide more suggestions.
Thank you for your precious time. Have a nice day.
Sincerely,
Libeamlak | Microsoft Community Moderator