New outlook error msg when sending emails Error 9932

Question

I have been using old version of outlook, recently needed to open a new email account and was having issues adding it to my old outlook but was able to add it to the new version of outlook but now i am not able to send emails from new outlook from the same email i was using in my old account, i can receive , but keep getting error msg 9932. Any advice? I have tried going to acct - acct setting repair but it hasne helped. This is a business email so super frustrating. Would love some advice on how to fix please
Technical details

MessageDeliveryFailedException: Could not deliver the message [len=70, data=00000000FAD061116147514E90C7EDC2E2755D450700A4DBF3A03C9F1D4680803623BE74726100000000010F0000A4DBF3A03C9F1D4680803623BE747261000016D00CFF0000] sent at 6/7/2024 6:56:06 AM.
Failure code: 9932

Answer 1

No I am technically challenged and did try your suggestions.

Your bullet points

Optusnet

IMAP I think.

optusnet.com.au

Home use.

I have the same problem as Nigel. Please help it is driving me mad and away from using Outlook.

Although not technically challenged I have tried all of those things I know. Still no satisfactory result.

Answer 2

No I am technically challenged and did try your suggestions.

Your bullet points

Optusnet

IMAP I think.

optusnet.com.au

Home use.

Answer 3

Hello danielgarland1 ，

Welcome to the Microsoft Community！

 I understand your frustration with the new outlook error message error 9932 when you send an email.

In order to better understand your problem situation, I would like to invite you to share some details with me:

• What is your newly configured account? For example, yahoo,gmail.
• Is the post office protocol you use in outlook exchange? Or POP3, IMAP
• What is the domain name of the account you are using? For example: @live.com,@hotmail.com,@outlook.com,@******@gmail.com
• Do you use it in the Intranet environment of the company? Or are you using an organization-managed device, work or school account?

I noticed that you seemed to enter the account Settings to repair the account. You performed this operation in the account Settings in outlook, right?

Perhaps you can go to the control panel of the system to repair the account profile, the steps are as follows:

Control Panel -mail- Email Account - Access Account - Double click Repair

If your new account is not available here, you can click "Add" here and then add your account and password.

Restart your computer and see what happens.

Looking forward to your further sharing!

Best Regards ,

Morning | Microsoft Technical Support Community