Associate Manual Activity to Incident in SCSM

Question

Hi Team,

I have created a MA through PowerShell. When i try to open the MA from the portal, It is throwing an error message.

"An error occurred while processing your request. The item you requested either do not exist or you do not have access to view it"

I have not yet associate the MA with any of the request type. I think this could be the reason for the above error.

Please share some information on How to associate MA with Incident via PowerShell code.

Your help is highly appreciated!

Regards,
Jansi

Answer 1

Hi @jansi rani krishnan ,

here we go:

# Create a Manual Activiy with different properties and AssignedTo User  
  
Import-Module SMlets # Import SMLets module  
$smdefaultserver = "SCSM1" # Define SCSM Management Server  
# Define Manual Activity properties  
$maTitle = "Test MA by PowerShell 1"  
$maDescription = "Test Description"  
$maPriority = "Medium"  
$maArea = "Other"  
$maStatus = "In Progress"  
$maAssignedToUser = "ppan1234"  
$relIncidentId = "IR2103"  
# --------------------  
$smdefaultserver = "SCSM1" # Define SCSM Management Server  
$MAclass = Get-SCSMclass -name System.Workitem.Activity.ManualActivity$ # Get SCSM Manual Activity class object  
$IRclass = Get-SCSMClass -Name System.workitem.Incident$ # Get SCSM Incident class object  
$UserClass = Get-SCSMClass -name System.Domain.User$ # Get SCSM User class object  
$relAssignedToUser = Get-SCSMRelationshipClass -Name System.WorkItemAssignedToUser # Get SCSM relationship AssignedTo User  
$relWIcontainsActivity = Get-SCSMRelationshipClass -Name System.WorkItemContainsActivity # Get SCSM relationsip WI contains Activity  
#  Get AssignedTo User    
$maAssignedToUserObj = Get-SCSMObject -Class $UserClass -Filter "UserName -eq $maAssignedToUser"  
# Get related Incident  
$relIRobj = Get-SCSMObject -Class $IRclass -Filter "ID -eq $relIncidentId"  
# Prepare Manual Activity properties  
$properties = @{  
    Id          = "MA{0}"  
    Title       = $maTitle  
    Description = $maDescription  
    Priority    = $maPriority  
    Area        = $maArea  
    Status      = $maStatus  
}  
# Create Manual Activity object  
$newMA = New-SCSMObject -Class $MAclass -PropertyHashtable $properties -PassThru -NoCommit  
# Create relation IR - Manual Activity  
if ($relIRobj -and $relIRobj) {  
    $newRelWIActivity = New-SCSMRelationshipObject -RelationShip $relWIcontainsActivity -Target $newMA -Source $relIRobj -NoCommit  
}  
$newRelWIActivity.commit()  
  
# Set AssignedTo User  
if ($maAssignedToUserObj -and $newMA) {  
    New-SCSMRelationshipObject -RelationShip $relAssignedToUser -Source $newMA -Target $maAssignedToUserObj -Bulk  
}  

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten