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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 40%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Windows forced an update yesterday and now my printer will not work. Was working fine before update. How do I fix this? Printer is MP240
HI
1.are other third party and build-in printers which were installed on this issue win10,have the same no print issue?
2.how did you connect MP240 to your win10 computer ?by TCP/IP or usb cable?
3.can you enter winver in command prompt on win10 computer now and look the os version and os version number ?[for example windows 10 enterprise 1809 (os build 17763.316)]
4.if we install the latest update patches on this issue win10 ,will the same issue happen ？
5.when the problem persist, if we re add this issue printer from control panel again ,will the same issue happen ?
6.when your issue happen ?can you enter below powershell command on issue win10 then check which update patch cause your issue?
get-hotfix
if the problem persist ,if we uninstall the update ,will the same issue happen ?
HI
Is there any progress on your question?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Looks a bit old. What operating system is used.
https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mp-series/pixma-mp240?tab=drivers_downloads