OUtlook issue

Question

This below notification is not coming for user

Answer 1

Hi Muhammad Mataal Khan,

Have a Good day.

Thank you for updates regarding your issue.

Could you please try the following steps?

· Uninstall and reinstall the new Outlook for Windows

To uninstall new Outlook:

1. From the Start menu, select new Outlook for Windows.

2. Select the arrow to expand the list option in Start.

3. Select Uninstall to begin the uninstall process.

To reinstall new Outlook:

You can directly install it from the Microsoft Store.

For more information on how to download the new Outlook for Windows click here.

If your issue still exists and not solved,

So, it seems look like backend issue.

Note: If you are not admin in your tenant, kindly contact your IT admin to perform the action

We suggest to contact your tenant admin to go to Office 365 Admin Center-> Support-> New Service Request.

The support engineers there have the correct escalation channel, and this is the most efficient way to report such issue.

You can refer to this article to check the way how to raise a ticket: Ways to contact support for business products - Admin help. The engineers in related team have higher permission and resources than us to help check the root cause from background directly.

For your reference: How do I find my Microsoft 365 admin? - Microsoft Support.

Best Regards,

Microsoft Community Moderator

Answer 2

That is all enabled but same thing

Answer 3

Hi Muhammad Mataal Khan,

Have a Good day.

Thank you for posting to Microsoft Community, we are Happy to assist you.

First of all, we apologize for the trouble and inconvenience caused to your work!

To better understand and investigate your issue, may I get some more detailed information from your side:

· Will you please share me your Outlook version details? Please follow this article What version of Outlook do I have? - Microsoft Support and follow the steps to check.

· Are you using Microsoft365 business account(@xxx.onmicrosoft.com/@yourdomain.com) or personal account (which is ended with outlook.com/hotmail.com/live.com/msn.com) or some other 3rd party POP/IMAP account?

Based on your description we understand that you have an issue regarding new outlook for windows not shown popup reminder for events.

· May I know if this issue appears for all events or specified one?

· Have you checked outlook on the web OWA if same issue or events reminder appears normally?

**In the meantime,**could you follow these steps and check your events reminder situation?

· Click on setting gear in the upper ribbon

· Select calendar – events and invitations

Default reminder setting and make sure (Don’t reminder) is selected.

• Note: Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.

Best Regards,

Microsoft Community Moderator