Unexpected data in UserUsage daily report which is fetched from Microsoft Graph API

Faisal -Cloud9 1 Reputation point

We are using getOffice365ActiveUserDetail endpoint to fetch daily report for Office 365 Active Users. We are calling this endpoint daily using date value i.e. using /reports/getOffice365ActiveUserDetail(date={date_value})
We didn't have any issues earlier, but recently we had values such as <PII:H105(L4WmQF..........=)>@keyman .com in UPN and display name columns. Below is a screenshot of erroneous report.


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  1. Danstan Onyango 3,741 Reputation points Microsoft Employee

    If you are still experiencing this issue please refer to getMailboxUsageDetails returning a ID instead of UserprincipalName and DisplayName.
    You should enable the visibility of the user identifying info on the portal as described in the attached thread.

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