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verification code

Anonymous
2024-11-17T22:20:35+00:00

why i’m i not getting the verification code to verify my phone number?

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  1. Anonymous
    2024-11-18T02:30:34+00:00

    Hi, Mia Torres

    Welcome to the Microsoft Community.

    I understand that you did not receive the SMS verification code. I understand your confusion.

    Are you verifying your account?

    You can try the following methods:

    1. Change the network (WiFi/mobile data).
    2. Change the browser (Edge/Firefox/Chrome).
    3. Change the device (mobile phone/other computer).

    It is recommended that you wait 24 hours before requesting the verification code. If you use SMS verification, please try to visit https://account.microsoft.com using the browser in your phone and request the verification code.

    Please keep me informed of how things are going. Thank you for your patience!

    Best regards

    Mia.W - MSFT | Microsoft Community Support Specialist

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