Computer blue screen

兰花 王 21 Reputation points
2021-07-09T03:12:13.657+00:00

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Log file address:https://drive.google.com/file/d/1r1n9v-Llq_IoRYm9-BuzKEfsx2F8Cr5c/view?usp=sharing

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Accepted answer
  1. Carl Fan 6,836 Reputation points
    2021-07-09T09:55:00.19+00:00

    Hi,
    Thank you for your post.
    For the dump information, we could only see it is a NT kernel error. No specific information pointing to certain driver file or service.
    I suggest that you could try to perform a clean boot and disable Antivirus software temporarily.
    https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
    Also we could try to check the event log if related error could be found.
    Check to see if a new dump file has been generated.
    Hope this helps and please help to accept as Answer if the response is useful.
    Best Regards,
    Carl

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