Computer blue screen

Question

Log file address：https://drive.google.com/file/d/1r1n9v-Llq_IoRYm9-BuzKEfsx2F8Cr5c/view?usp=sharing

Answer 1

Hi，
Thank you for your post.
For the dump information, we could only see it is a NT kernel error. No specific information pointing to certain driver file or service.
I suggest that you could try to perform a clean boot and disable Antivirus software temporarily.
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Also we could try to check the event log if related error could be found.
Check to see if a new dump file has been generated.
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl