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Web site error: Your current User-Agent string appears to be from an automated process, if this is incorrect, please click this link:

Anonymous
2024-12-15T08:09:06+00:00

Hello,
I somehow cannot directly open outlook from a web browser, when I visit the following web site: https://www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook
it gives me the error "Your current User-Agent string appears to be from an automated process, if this is incorrect, please click this link" .
And then, clicking on the link gives the same error again. How can I report this issue to Microsoft? I should be able to connect to outlook from the browser

Outlook | Web | Outlook.com | Email

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  1. Anonymous
    2024-12-15T09:19:55+00:00

    Dear Doruk Tıktıklar

    Thank you for posting in the Microsoft Community.

    I understand your situation and needs. Some browsers domain Outlook web version will not open due to compatibility issues. You can refer to this link to choose the suitable browser for Outlook Web Edition. You can download the latest Microsoft Edge browser which is the most compatible browser with Outlook.

    Supported browsers for Outlook on the web and Outlook.com - Microsoft Support

    You can try logging in by clearing your browser cache and turning on privacy mode. You can refer to this link for the login screen of Outlook web version.

    Outlook Log In | Microsoft 365

    Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix page display problems. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.

    You can report this issue by contacting Microsoft Online Support, who will chat with you individually on the web page and provide live help.

    Contact - Microsoft Support

    • In the "We're here for you" box below, enter “Outlook”, click Get Help, and then click Sign to contact Support.
    • In this section, you will need to register for a personal Microsoft account. Note: You can only register with a personal MSA, a corporate account will not display correctly. If you are unable to connect to this account, you can use another account or create a new account to run.
    • Under "Products and Services", select "Microsoft 365 and Office", select "Outlook" as the category and click Confirm.
    • You can access the chat window by selecting " Chat with a Support agent in your Web Browser". Note: Please contact during local business hours.

    I hope that my reply will be helpful to you.

    Best Regards,

    Simon.W - MSFT | Microsoft Community Support Specialist

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