Access 3rd party pr external data added over a sharepoint page

Question

Hi,
An external data which is 3rd party data provided by vendor has been added over a Sharepoint page in a scripteditor webpart. Unfortunately, it stopped working since a week. The issue is very inconsistent and if regreshed multiple times it gets opened and viceversa. Attached is the error screenshot. There has been no activity done on our Sharepoint servers like patching. Also there is a strange issue that it works with in server and outside of server it works only for few.

Also it is a vendor data, so we have very limited access to it. We just inserted the given Iframe code in a scripteditor webpart. We dont have access to edit or remove data.

Can someone kindly help me on this?

Regards,
Susmitha.

Answer 1

Hi,

Thanks for the reply. The issue got resolved as there were few changes on Vendor Network. Vendor team has responded and made a quick fix.

Regards,
Susmitha

Answer 2

@susmithakatreddy-6036,

From the error message:

"page not found, Check the page address. The page may also have been moved or deleted".

We suggest you confirm with the external data vendor and make sure the page is always accessible.

Also switch to other browsers, clear the browser cache to check if the issue always occurs.

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