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Hello, I'm trying to use the function "Predictive Web Service"
But appears disabled:
Why does this is happening?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
Hello,
I just checked it worked fine for me. Could you please share the structure you are using so that I can try to reproduce?
Regards,
Yutong
Hello.
Sure:
Do we need to change something in the conections?
Thanks a lot for your help.
Regards.
Thanks for sharing this. For some reason my predictive web service disappeared as well. I am checking this with product group to see any change here. Will let you soon.
Regards,
Yutong
Hello @YutongTie-MSFT
Did you have luck?
Regards.
Also, I just got confirmation from product group. Firstly, there is no any prerequisite for using this button except the pipeline must be successfully run. And if user run their pipeline but this button is still un-available, please refresh browser page to reload their page. If the pipeline run successfully but this button always un-available, we would like to investigate more with set up a meeting to see any issue there.
Regards,
Yutong
Hello @CASTANEDA RODRIGUEZ, DAMIAN
Sorry for the delay due to the weekend. I just fixed my process and it works for me now as below.
My region is in South Central US and my reproduce steps are simple:
Open the template https://gallery.azure.ai/Experiment/670fbfc40c4f44438bfe72e47432ae7a
Run the experiment.
My previous failure is because Preditive web service option would available on training page which help to generate an inferencing pipeline. I will recommend you to go to support ticket for more investigation. Please let me know if you have no support plan. I can help you to enable one for free to solve this issue.
Regards,
Yutong
Got it @YutongTie-MSFT
I have run the experiment and the button is now available:
And not, I don't have a support plan.
It is possible to have help with a free account?
Thanks a lot for your help!
@CASTANEDA RODRIGUEZ, DAMIAN Glad to hear this works now. It should be fine now and seems you do not need a ticket. Sometimes the cache would cause issue. Please let me know again if the same situation happens to you. We would like to help . ^^
I have converted my comment to answer since it works now.
Regards,
Yutong