Migration from Outllok 2007 to 2019

Question

Migration from Outllok 2007 to 2019

John Nork 231

Hello,

We have a client with Office 2007. They want to upgrade Outlook 2007 to Outlook 2019. Is this a difficult process, due to the age gap between the two versions? Can the primary 2007 PST file be transferred seamlessly to Outlook 2019?

Are there detailed instructions available that would make this process easier and less painful?

We have "migrated" from Word/Excel 2007 to Office 2019 without any significant problems. I realize that Outlook is a different beast, though.

Thanks very much for any assistance you can offer with this.

John

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Answer 1

ChristyZhang-MSFT 26,081 Microsoft External Staff

Hi @John Nork ,

As I know, healthy .pst files should be able to be exported or imported normally between different versions of Outlook desktop clients.

> We have "migrated" from Word/Excel 2007 to Office 2019 without any significant problems. I realize that Outlook is a different beast, though.

According to your description, I noticed that you have already installed Office 2019 on your device. So, have you removed the Office 2007? Or you are running Office2007 coexisted with Office2019?

Based on my experience, the existed old Outlook profiles might encounter errors when using in the new-version Outlook. In order to prevent possible issues, I would suggest you to try creating and using a new Outlook profile after installing Outlook 2019. Here is some steps I can thought of, please check if they could help:
1.What's the type of your account that configured on your Outlook 2007 client? If the account type you configured is IMAP or POP, in order to ensure data security, it is recommended that you could synchronize the contents of the mailbox to the web mail or back up through exporting .pst file;
2.Create a new profile(File > Office Account > About Outlook) on the new Outlook 2019 and manually reconfigure your account;
3.If necessary, import the original backup data file.

Hope to help you. If your issue have any update, please feel free to post back!

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John Nork 231 Reputation points

2021-07-12T20:15:08.56+00:00

Christy,

Thanks for your reply. To clarify further, this is a case of moving Outlook 2007 data files to a new Outlook 2019 system ON A DIFFERENT COMPUTER. At no time have or will the Outlook 2007 and 2019 programs be installed on the same computer (they are two separate machines, the "old" computer and the "new" Dell machine). Sorry for the lack of clarification about this in my initial question.

Office 2019 has been installed on the new Dell computer, but it has not been set up at all (no user profile defined yet, etc.). That all remains to be done yet (including moving the Outlook 2007 PST into the new Outlook 2019 system on the new computer).

Hope this helps to clarity our situation.

John
ChristyZhang-MSFT 26,081 Reputation points Microsoft External Staff

2021-07-15T09:59:33.657+00:00

Hi @John Nork ,

Thanks for your reply and detailed explanation!

Please try the steps I mentioned in the previous post to configure your account in outlook 2019 on your new computer.

Hope to help you!
ChristyZhang-MSFT 26,081 Reputation points Microsoft External Staff

2021-07-19T08:22:29.513+00:00

Hi @John Nork ,

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.

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Migration from Outllok 2007 to 2019

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