Switch Outlook.com Back to Compact Appearance?

Question

I logged into my account on outlook.com last night and the whole appearance was different. I've tried everything to get it back to my old view and can't find any setting that will work. Right now all the sender names are not bolded but the subjects are and there's too much space for each row compared to before. Very hard to use after years and years of a different appearance.

Anyone know how to revert to the old appearance? I have tried everything I can think of and old guidance doesn't work because the options aren't set up the same anymore. Oh, and feedback doesn't seem to work it just brings up some message about a third-party service that sticks on top of my page until I refresh.

Answer 1

Dear M.L. Humphrey

Welcome to the Microsoft Community.

Hello, I apologize for the bad experience, is this the feature you are asking about?

You can see the top right corner of your mailbox, click on change mode to be able to make the function panel less compact.

attaching relevant screenshots for your issues would be immensely helpful.

Please share screenshot with hide personal and sensitive data.

• Note: Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.

Looking forward to your reply！

Best Regards,

Yolanda - MSFT | Microsoft Technical Support Community

Answer 2

It wasn't that. It was the appearance of my actual messages, but it switched back on its own yesterday. I didn't want to post an image because it would've been of the emails in my inbox. Thank you for trying to help.

Answer 3

Dear M.L. Humphrey

Hello, I'm very glad that your problem has been solved :), if there are any other questions, you are welcome to reply again.

Best Regards,

Yolanda - MSFT | Microsoft Technical Support Community