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Found another post with same issue here: https://learn.microsoft.com/en-us/answers/questions/467807/windows-essentials-2016-dashboard-stop-password-sy.html?childToView=470386#answer-470386
The Windows Server Essentials Service cannot synchronize the user password to the online identity repository
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 26%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jesse Flintoff
231
Reputation points
Hi there.
Recently. I have the below error coming up on multiple 2016 essential servers when doing password changes via the Essentials Dashboards.
I can confirm that passwords are not syncing to 365.
I have tired disabling 365 integration. Then re enabling. Same issue.
Anyone else seen this issue?
Windows for business | Windows Server | User experience | Other
{count} votes
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STM 1 Reputation point2021-07-23T08:32:27.86+00:00 ... any news?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 79%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFG%3C/text%3E%3C/svg%3E)
Franck Gravel 1 Reputation point2021-07-26T21:36:36.637+00:00 Same here and My users are freaking out! please keep me updated
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Manson DeGraw 1 Reputation point2021-07-29T17:21:15.057+00:00 We are also having this same issue with all clients using Server 2016 Essentials 2016 standard with Essentials Role installed. Password sync to Office 365 stopped working recently. Have not checked clients with Server 2012 R2 Essentials but will check them. I seems very odd that creating a new user with sync to Office 365 and create the password correctly In process of opening a MS ticket.
Manson
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Shawn P. Lemay 21 Reputation points2021-07-31T17:48:50.98+00:00 So glad I found this thread, I was just about to open a case to Microsoft, as I have 3 sites now failing with this error. Hopefully, they get this fixed soon!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 86%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPF%3C/text%3E%3C/svg%3E)
Phillip Fielding 1 Reputation point2021-08-06T09:22:11.563+00:00 Like others, ive now got 4 different customers experiencing this issue.
this is the only thread ive managed to find with any information.
has there been any update on this? -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 15%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MAC 1 Reputation point2021-08-06T20:17:26.877+00:00 I am also experiencing this issue. Any update?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 88%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZS%3C/text%3E%3C/svg%3E)
Zachary Sigamony 1 Reputation point2021-09-27T17:53:04.68+00:00 I have a similar issue too with two of my clients on server 2016 essential
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Zachary Sigamony 1 Reputation point
2021-09-27T17:53:13.49+00:00 I have a similar issue too with two of my clients on server 2016 essential
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 71%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ishtiaq 71 Reputation points2021-10-08T14:00:25.907+00:00 Good news, Password synch is now working, although I've not yet heard it from Microsoft in response to our support ticket. Just tested on a couple of Client server and it works!
Lets hope its a permanent fix...
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Linus Haake 31 Reputation points2021-08-13T17:34:41.6+00:00 ...same thing there - the day when I just told my Apple convinced customer that Microsoft products aren't that bad at all.
It's quite annoying running systems without any issues for years but being kicked in the heels from the vendor again and again... -
Linus Haake 31 Reputation points
2021-08-17T18:42:29.39+00:00 @IshtiaqAIshaq-7109
sorry for bothering your as you are the one that opened the ticket - is there really no response so far?-
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Rob Brush 6 Reputation points2021-08-17T20:41:47.907+00:00 I'm about to open up a ticket...if I do I'll update this post and encourage everyone to do the same!
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Linus Haake 31 Reputation points
2021-08-18T12:51:13.563+00:00 Ticket opened here, Microsoft Support promised to escalate the topic.
Looking forward to get this issue resolved... -
Ishtiaq 71 Reputation points
2021-08-18T15:54:54.923+00:00 LinusHaake-9222
L
Below is the response I receive on Monday 16LHello Ishtiaq,
Greetings from Microsoft.
Hope you are doing well.The backend team is still working on the issue and have not provided any ETA as of yet since it is something very deep rooted.
I’m following up with them on timely manner.Please accept my apologies for all the inconvenience.
Your time and patience are highly appreciated. -
Ishtiaq 71 Reputation points
2021-08-18T15:57:27.587+00:00 Hope you have more luck...
It's ridiculous that issue reported since mid June remains unresolved.
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Abel Joasim Marquez Gonzalez 1 Reputation point2021-08-18T19:35:34.42+00:00 Please continue putting pressure on the MS Support team. Like anyone here, I need too get fixed this situation on my company's server.
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Linus Haake 31 Reputation points
2021-08-18T19:48:09.177+00:00 Well, at least it's showing how Microsoft values SMB customers. People obviously think that small companies aren't that important.
However, I'm meanwhile wondering if it could be a workaround to install a VM with server 2019 in trial mode and run azure ad sync for the next 180 days on it.
No clue if this will have any impact when turning it off after the Essentials Business Server is back in duty...Since I at least hope that MS is following this thread, it might be valuable to receive some help until somebody fixes this vendor made issue!
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Shawn P. Lemay 21 Reputation points
2021-08-25T15:50:36.307+00:00 We have 2FA that was mandated as we are a reseller/partner for Microsoft - up until this broke this summer, it was working fine. So I'd say that post is incorrect.
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David Moore 6 Reputation points2021-10-03T20:07:07.877+00:00 Has anybody got an answer yet for this problem.
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Linus Haake 31 Reputation points
2021-10-04T06:32:00.037+00:00 Yes, Friday afternoon I received the information that the product-group will provide some global fix within the next four weeks.
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