unable to connect on-premise exchange server to new outlook

Question

Its now July 2024, Exchange is still not supported on-premises, and Microsoft is forcing everyone to switch to the new Outlook for Windows. When is it going to be supported?

Answer 1

Dear Adam,

Good day!

Thank you for posting to Microsoft Community. We are glad to assist.

As per your mentioned description about "unable to connect on-premise exchange server to new outlook" My sincerest apologies for the inconvenience this might be causing you. After thorough research and testing I found that currently, the New Outlook only supports Exchange Online and Outlook.com as Exchange mailbox providers. Support for On-Premises Exchange is not yet available. This particular setting only exists in the classic Outlook and is not yet available in New Outlook for Windows at this moment. Kindly note that the New Outlook is in a Preview state, and they are still working on the platform/foundation of the application itself. At this stage of the development, luckily If you heavily rely on this feature, you may consider toggling out of the new Outlook for Windows preview for now.

However, thank you so much for bringing this to our attention, your suggestion is very helpful, and I believe it could make the use of New Outlook even better. We will surely raise your concerns to our Product Development Team and hopefully this can be included in the future updates. In the meantime,  I did find similar request in the feedback forum New Outlook for Windows support for Exchange Server On Premise · Community (microsoft.com) you may upvote for this if it is in line with your requirement. Otherwise, you may as well provide feedback on this feature in your outlook by creating a new post in the Feedback Portal via Outlook · Community (microsoft.com) our Product Development Team are committed to enhancing the customer experience by continually examining suggestions to include in the design and development of future product upgrades based on your suggestions. Hopefully your suggestion will help many other people in the future. Customers’ feedbacks are always valuable for us. Thanks for your precious time and your understanding would be highly appreciated. Have a nice day!

Best regards,

Inema |Community Moderator

Answer 2

This response from the "Community Moderator" is quite disingenuous

Are you trying to indicate the the MS Product development team is not aware of the requirement for a significant number of their users to connect to an "on-premise" exchange server?

Clearly the intent is force your customers to spend $$ if they want this "feature" by using a PAID version of Outlook.

Lets' see if they enable this feather before they kill MS Mail.

I am not hopeful as MS Greed usually wins over customer support/service

Answer 3

This problem must be fixed before a lot of us who's company servers are non-exchange type. I cannot use the new outlook because I cannot sign in with my corporate account. It require an exchange email address as the user name and that 's not what these corporate account uses. My user name is not an email address. Please fix this problem before shutting down old outlook.

The other thing is new outlook should at least have the minimum features that the old outlook has. One such is to save draft emails and all other emails to OneDrive. Right now, this is not a very easy process for new Outlook.