Problem with SC Orchestrator 2019 - an error occurred saving the runbook to the data store.

Lotfi BOUCHERIT 91 Reputation points
2021-07-11T14:39:53.163+00:00

Hello,

The past week, we've become unable to save changes or to publish/check in runbooks in System Center Orchestrator 2019. The received error message is:

Blockquote an error occurred saving the runbook to the data store.

And the error message:
113557-managementserviceexe20210620123341f0ca8f49-04f6-4f.log113530-managementserviceexe20210708132845bb6f8b61-c869-47.log113566-managementserviceexe20210711151759d3c10c46-09af-4c.log

We checked database health, access and everything was fine
Please, find attached bellow:
We tried, reinstalling SQL Server Native Client, since the logs talk about it, but this didn't resolve the problem.

I would like to know, what should be done to resolve the problem?
Thank you in advance,

System Center Orchestrator
System Center Orchestrator
A family of System Center products that provide an automation platform for orchestrating and integrating both Microsoft and non-Microsoft IT tools.
207 questions
SQL Server
SQL Server
A family of Microsoft relational database management and analysis systems for e-commerce, line-of-business, and data warehousing solutions.
12,317 questions
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  1. Lotfi BOUCHERIT 91 Reputation points
    2021-07-12T07:35:42.683+00:00

    Thank you community,
    The solution was to backup runbooks,
    reinstall Orchestrator
    import runbooks
    Thank you