Share via

www address will not connect following DNS assignment

John McCormick 116 Reputation points
2020-07-15T02:04:04.42+00:00

Following setting up the nameservers to azure and running the tools.dnsstuff.com diagnostic. I receive the following error:

We were unable to connect to any of your WWW addresses listed. Users will be unable to access your site until this is resolved.

104.42.59.54 : connection failed

Azure DNS
Azure DNS
An Azure service that enables hosting Domain Name System (DNS) domains in Azure.
603 questions
0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. John McCormick 116 Reputation points
    2020-07-15T21:52:34.42+00:00

    Yes, and when I run the nslookup it confirms that it has been successful delegated to azure:

    primary name server = ns1-02.azure-dns.com

    The issue now is that when I go to the the domain in a web browser, I get the following error: 

      [DOMAIN]'’s server IP address could not be found.

    I am guessing it is possible that there is an issues with how I set up the A record in azure, but not sure what that problem might be.

    The IP address in the A record matches the IP address the listed Public IP address

    Any further insight you have would be greatly appreciated

    0 comments
  2. suvasara-MSFT 10,011 Reputation points
    2020-07-17T17:22:22.43+00:00

    Appreciate your patience. It takes time for propagation but not beyond 24hrs. Please let us know if the issue persists. Drop us a mail at azcommunity@microsoft.com with the domain name for further analysis.

    0 comments