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Anonymous
2025-06-19T11:24:56+00:00

Hello!

Since i was out of country, i cant singt up my accout, i oppend the outlook accout för 13 years ago and there are many thing that i dont have like the phonnummer I used etc.

I need help to verify my accout to use it again. A have lots av document in my cloud that cant lose them!

Best regards!

Rokhsana

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2025-06-19T12:11:54+00:00

    Hi, I'm Diane and I'm happy to help you today.

    Only you can reset your password and make security changes to your account. Support is unable to assist. Sorry.

    If you no longer have the security accounts linked to your account, you need to use the sign in helper: https://go.microsoft.com/fwlink/?linkid=2214157

    You need to fill out the recovery form twice a day, every day, until you get it back. 

    For help filling out the form (and links to the form) see this article.

    https://support.microsoft.com/account-billing/h...

    Let me know how it goes, I'm here to help you further if needed.

    -- Diane

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