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Verify account

Anonymous
2025-06-03T22:59:37+00:00

I’m in china using an eSIM with no mobile number. I’m being asked to verify my account but need another way to do it.

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2025-06-04T14:15:55+00:00

    Hello Tess,

    Thank you for posting your question on our forum.

    To verify your Outlook account without a mobile number, you can try the following steps:

    1. Go to the Outlook login page and enter your email address.
    2. Click on "Forgot my password" or "Can't access your account" option.
    3. Follow the on-screen instructions to verify your identity using alternative methods such as email verification or security questions.
    4. Once your identity is verified, you can reset your password and access your account.

    Thank you and have a great day.

    Sincerely

    Eren | Microsoft Community Moderator

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