Hi,
I did some research but I didn’t find any official documents about this issue.
Based on my understanding, for better support I would suggest that you raise a MS support ticket. In addition, if the issue has been proved as system flaw, the consulting fee would be refund. You may find phone number for your region accordingly from the link below.
Global Customer Service phone numbers:
https://support.microsoft.com/en-us/help/13948/global-customer-service-phone-numbers
Thanks for your understanding.
Best regards,
Danny
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