Can't add my email to Outlook mobile app

Jooyoung 1 Reputation point
2021-07-13T05:51:55.66+00:00

Hello,

This is Ecount ERP programming company.

I have received some of complaints that our users can't add out emails to Outlook mobile app.
It works fine in PC version.
It only doesn't work in mobile app.

It shows a message saying that the connection to your mail server timed out.

Please let us know what to do.

It's been like this over a week and we haven't received any proper guidance.

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