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How do i change my verification code number

Anonymous
2025-03-26T06:40:37+00:00

I no longer use the previous number, so i need to change to a new number

Outlook | Outlook for mobile | Outlook for iOS | For education

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  1. Anonymous
    2025-03-26T07:26:56+00:00

    Hello Sinenhlanhla Zamalungile Ngubane,

    Thank you for reaching out to the community. To better understand your situation and provide appropriate guidance, could you clarify the following details?

    • Where are you trying to sign in? (e.g., Microsoft account, Outlook, Teams, a work/school account, etc.)
    • Do you still have access to your account, or are you currently unable to sign in?
    • Please share your account and subscription details in a private message.
    • What type of verification method were you previously using—Microsoft Authenticator or phone number (SMS)

    Depending on the type of email account and user type, the steps may vary. Once we have confirmed the type of email account, we can provide you with specific guidance.

    **Note:**Please keep in mind that this is a public forum, so don't publicly share sensitive information in your feed, such as email addresses or business details. According to the forum policy, to protect sensitive information, please share the requested information with me in "View Private Messages".

    Here are the steps to enable the display of private messages:

    To view the private message option> sign in to the Microsoft community, use your email account where you posted this topic in the Microsoft community, click the profile picture > in the upper-right corner, > select the My profile option.

    Imagehttps://learn-attachment.microsoft.com/api/attachments/966bf9e4-96ce-44c1-ac9b-80b76f915c5a?platform=QnA

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