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Old Update causing 0x80073701

Steve Babcock 1 Reputation point
2021-07-13T15:07:27.89+00:00

KB5000874 has been superceded by more recent updates

https://www.catalog.update.microsoft.com/ScopedViewInline.aspx?updateid=a328f9a9-f5c2-4734-a4ae-
d01785fb4711#PackageDetails

However, any Feature update that is atempted on this server fails with 0x80073701
The CBS logs refers to files not found relating to KB5000874

I can manually removed the \Package_3558_for_KB5000854 Registry entries from :
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages and other locations.

This helps but then the CBS log shows other KB8000854 files missing

Is there a way to remove all the references to KB8000854 in the registry ?

Steve

Windows for business | Windows Server | User experience | Other

2 answers

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  1. Miles 1,286 Reputation points
    2021-07-14T07:25:59.39+00:00

    Hi

    If you want to check whether the update is installed or not , we could view update history in settings.
    setting>sudate&security>windows update>view update in history>uninstall updates

    Also , running Windows update to detect and install updates is the best way.

    Best Regards

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  2. Steve Babcock 1 Reputation point
    2021-07-13T17:08:34.55+00:00

    Server 2019

    Is I try to run a manual uninstall, it says that the update is not installed

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